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Terms of Agreement

This Terms of Agreement compose a binding agreement for your use of thePowerhouse services. By using, you agree to be bound by allof the terms and conditions of this Agreement, as well as the policies, whetheryou are just a visitor, a member of this site. Read this Agreement carefully.To become a Powerhouse Member, communicate with other Members, and utilize thePowerhouse services, you must read this Agreement and indicate your acceptanceduring the Registration process.
The Powerhouse reserves the right to modify this Agreement and policies atany time without prior notice. Modifications will be effective upon posting onthe Powerhouse website. By being a Member, you agree to thesemodifications. Once deciding to become a member, a password must be made.You are responsible for maintaining the confidentiality of your password. ThePowerhouse has no control over damages that may arise if a third party were toaccess your password.
Please be advised that we are not responsible for any messages posted inthe Forum. You understand that all the content posted to the Powerhouse's Forumis the sole responsibility of the individual who originally posted the content.All contents posted on the forum do not represent the opinions of Powerhouse.The forum is an open domain where anyone with a username and password can posttheir opinions. Be advised that the forum will be moderated constantly. 
The Powerhouse will not be liable, under any circumstances and in any way,for any errors, omissions, loss damage of any kind incurred as a result of theuse of any content posted otherwise transmitted via Powerhouse, and you herebyrelease Powerhouse and its officers, directors, shareholders and employees fromthe prior. You agree that you must evaluate and bear all risks associated withthe use of any content, including any reliance on the accuracy, completeness, usefulnessof such content. The content does not reflect those of Powerhouse, but solelythe individual member. Those who object to any content, please contactPowerhouse personnel via e-mail.
For purposes of identification, you must provide the Powerhouse withaccurate, complete and updated information. This is important as a Member, dueto sensitive transactions that may occur while utilizing the Powerhouseservices. The Powerhouse may require a copy of a state issued form ofidentification before making changes to the registration data, age verificationstatus billing information on a customer's account. Please direct to ourPrivacy Policy for further information concerning the personal informationcollected and received on Powerhouse.

Privacy Policy

Safeguarding your privacy and the security of your personal information isimportant to us. Please take a few minutes to read the following policy so thatyou understand how we treat your personal information. As we continuouslyimprove and expand our services, this policy might change without notice, soplease check it periodically. If you have questions about our privacy policy,please contact us via at your convenience.


Powerhouse has adopted this Privacy Policy in order to inform you of itspolicies with respect to information collected from the website. Your use ofthe Powerhouse website constitutes your acceptance of this Privacy Policy andyour consent to the practices it describes. 

 PersonallyIdentifiable Information

Personally, Identifiable Information is any information that concerns youindividually and would permit someone to contact you, for example, your name,address, telephone/fax number, email address any information you submit that identifies you individually. The website will notcollect any personally identifiable information about you unless you provideit. Therefore, if you do not want us to obtain any personally identifiableinformation about you, please do not submit it to us. 

You can visit and browse without revealing personallyidentifiable information about yourself, but not all functions will beavailable to you. You would have to choose to disclose personally identifiableinformation about yourself, which may be maintained as described below. The WebSites and the Applications may collect personally identifiable informationabout you by methods such as the following:

Registration Forms    

If you are offered the opportunity to enter a promotion, to become aregistered user of to opt-in to receive Powerhouse’s concertinformation through various email applications, you must apply by filling outthe registration form available on This form requirescertain personally identifiable information that may include, withoutlimitation, your name, email address, postal address, telephone number, areasof interest, product usage, credit/debit card number(s) with associatedexpiration date(s), CVV and billing zip code(s), and/or a unique individualpassword.

Transactions and Activity     

If you become a registered user if you conduct transactions through thewebsite, we will collect information about the transactions you engage in whileon the Web Sites Application and your other activity on the website. Thisinformation may include, without limitation, areas of the website that youvisit, transaction type, content that you view, download submit, transactionamount, payment, and billing information as well as the nature, quantity andprice of the goods services you exchange and the individual sentities with whomyou communicate transact business.

Email and other voluntary communications      

You may also choose to communicate with us through email, by telephone, inwriting, through other means. We also collect the information in these communications,and such information may be personally identifiable.

 Information Use

Powerhouse may use the personally identifiable information collectedthrough its website primarily for such purposes as; 

·         helping toestablish and verify the identity of users

·         opening,maintaining, administering and servicing users' accounts memberships

·         processing,servicing, enforcing transactions and sending related communications

·         providing servicesand support to users

·            providing users with product service updates, promotional noticesand offers, and other information about

          Powerhouse concerts

·         responding to yourquestions inquiries, comments and instructions

·         protecting oursystems from fraud and unlawful access

·         maintaining thesecurity and integrity of its systems.

 Disclosure ofInformation

Powerhouse does not provide personally identifiable information tounaffiliated third parties for their use in marketing directly to you.Powerhouse may use unaffiliated companies to help it maintain and operate itsWeb Sites, payment processing, for other reasons related to the operation ofits business, and those companies may receive your personally identifiableinformation for that purpose. These companies may only use such personallyidentifiable information for the purpose performing those functions and may notuse it for any other purpose. Powerhouse may also disclose personallyidentifiable information about you in connection with legal requirements, suchas in response to an authorized subpoena, governmental request investigation, asotherwise permitted by law. 


Powerhouse maintains physical, electronic, and procedural safeguards tohelp guard personally identifiable information. If transactions are beingoffered on the website, all pertaining data and information are transmittedfrom your computer to Powerhouse's server in encrypted form usingindustry-standard Secure Sockets Layer (SSL) connections to help protect suchinformation from interception. Powerhouse restricts any and all authorizedaccess to your personal information to those persons who have a legitimatepurpose to know that information to provide products services to you and thosepersons you have authorized to have access to such information. credit/debitcard number(s) you elect to provide on file as part of your online profile foruse when placing an order through Powerhouse website will be tokenized andmaintained in an encrypted format by a third-party provider to further lowerany risk. It is your responsibility to protect the integrity of your ownaccount by keeping your account name and password safe. Please be aware,however, that any email other transmission you send through the internet cannotbe completely protected against unauthorized interception. 

While we use SSL encryption to protect personally identifiable informationonline, we also take measures to protect your information off-line. All of ourusers' information is restricted in our offices. Only employees who need theinformation to perform a specific task are granted access to identifiableinformation. Furthermore, all employees are fully informed about our securityand privacy practices and updated as new policies are added revised.


 Revision Date

This policy waslast updated December 10, 2013.



Ticket Policy

Group Sales 

Special group rates are to be determined based on the event and venue. Foradditional updates, please contact Powerhouse at 213.368.0303 for our eventpromotions and special rates.


Payment will be the host handling all transactions for eachticket purchased on this website. For those purchasing tickets with a creditcard, the total amount will be charged immediately, including conveniencefees.


Tickets are non-refundableand non-exchangeable. All sales are final. Therewill be no adjustments to ticket prices once they are purchased. When purchasesare made, the only methods of payment allowed are American Express, Discover,Master Card, and Visa.


Event Cancellations /Postponements 

Every so often, events may be forced to be cancelled postponed by thepromoter, artist, venue, and the act of God, in which case we will attemptto contact you in order to notify you of refund exchange procedures.Refunds will be made through your point of purchase unless there is anyother announcement. Should an event be postponed, you are required to contactthe venue directly for revised dates of the event and/or for an applicablerefund policy.


Lost-Stolen Tickets

If your ticket is lost stolen, contact Powerhouse and we will arrange fornew ones. Your old tickets will become null and void (unable to be used). Wewill issue new tickets with the same seats, but with different barcodes so thatthe old tickets will not be applicable. 


Ticket Limits 

In an effort to give all interested customers an opportunity to purchasetickets to an event, venues and promoters often set limits on the number oftickets one customer household is allowed to purchase. You will be advised of anylimits on tickets by a posting for the event, by a system limitation on thenumber of tickets you may purchase during your online session. Ticketspurchased for an event during multiple online sessions on our website aretotaled to ensure that a venue promoter has not exceeded any limitations.When customers exceed these limits, their orders may not be fulfilled. Forinformation on group purchases, please contact us at 213.368.0303.