Group Sales 

Special group rates are to be determined based on the event and venue. Foradditional updates, please contact Powerhouse at 213.368.0303 for our eventpromotions and special rates.



Powerhouselive.net will be the host handling all transactions for eachticket purchased on this website. For those purchasing tickets with a creditcard, the total amount will be charged immediately, including conveniencefees.


Tickets are non-refundableand non-exchangeable. All sales are final. Therewill be no adjustments to ticket prices once they are purchased. When purchasesare made, the only methods of payment allowed are American Express, Discover,Master Card, and Visa.


Event Cancellations /Postponements 

Every so often, events may be forced to be cancelled postponed by thepromoter, artist, venue, and the act of God, in which case we will attemptto contact you in order to notify you of refund exchange procedures.Refunds will be made through your point of purchase unless there is anyother announcement. Should an event be postponed, you are required to contactthe venue directly for revised dates of the event and/or for an applicablerefund policy.


Lost-Stolen Tickets

If your ticket is lost stolen, contact Powerhouse and we will arrange fornew ones. Your old tickets will become null and void (unable to be used). Wewill issue new tickets with the same seats, but with different barcodes so thatthe old tickets will not be applicable. 


Ticket Limits 

In an effort to give all interested customers an opportunity to purchasetickets to an event, venues and promoters often set limits on the number oftickets one customer household is allowed to purchase. You will be advised of anylimits on tickets by a posting for the event, by a system limitation on thenumber of tickets you may purchase during your online session. Ticketspurchased for an event during multiple online sessions on our website aretotaled to ensure that a venue promoter has not exceeded any limitations.When customers exceed these limits, their orders may not be fulfilled. Forinformation on group purchases, please contact us at 213.368.0303.